Hundreds face axe at O2 as firm shakes up management

first_img HUNDREDS of jobs are set to be axed at O2 as the firm completes one of its biggest structural shake-ups in recent years, City A.M. has learned.The telecoms giant will start a consultation period in January to determine how many positions will go.The firm will merge its customer sales and customer services departments into one operation, with at least 10 senior managers changing their roles.Two senior managers will leave as part of the “streamlining” operation, with finance officer Ramon Ros returning to parent company Telefonica in Madrid and customer service director Cheryl Black retiring.In addition, Steve Shurrock will begin as chief executive of the firm’s Ireland division.A spokesman told City A.M.: “The main driver for the changes is that we are no longer just a mobile phones company. We are a multi channel, multi product firm, offering services including broadband, media and entertainment.“The management structure in place is no longer suitable. We need to align ourselves with the needs of our customers.”“There will be further organisational changes as we work through the process. We don’t expect radical job losses.”The firm says it will try to protect consumer facing roles and says it will increase the number of in-store technical gurus from 150 to 400 – around one for each of its UK stores.O2 is now the second largest mobile network in the UK after the merger between rivals T-Mobile and Orange. Share KCS-content whatsapp Wednesday 8 December 2010 9:15 pm by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStoryTotal PastThe Ingenious Reason There Are No Mosquitoes At Disney WorldTotal PastMoneyPailShe Was A Star, Now She Works In ScottsdaleMoneyPailNoteabley25 Funny Notes Written By StrangersNoteableySerendipity TimesInside Coco Chanel’s Eerily Abandoned Mansion Frozen In TimeSerendipity TimesBetterBe20 Stunning Female AthletesBetterBeHistorical GeniusHe Was The Smartest Man Who Ever Lived – But He Led A Miserable LifeHistorical GeniusMagellan TimesThis Is Why The Roy Rogers Museum Has Been Closed For GoodMagellan TimesElite HeraldExperts Discover Girl Born From Two Different SpeciesElite Heraldcenter_img Show Comments ▼ whatsapp Read This NextFresh Fruit Sushi: Recipes Worth CookingFamily ProofCreamy Pumpkin Soup: Delicious Recipes Worth CookingFamily ProofYoga for Beginners: 3 Different Types of Yoga You Should TryFamily ProofHiking Gadgets: Amazon Deals Perfect For Your Next AdventureFamily ProofChicken Bao: Delicious Recipes Worth CookingFamily ProofWhat to Know About ‘Loki’ Ahead of Disney+ Premier on June 9Family ProofBack on the Rails for Summer New York to New Orleans, Savannah and MiamiFamily Proof’A Quiet Place Part II’ Sets Pandemic Record in Debut WeekendFamily ProofA Once in 17 Years Cicada Event in Princeton, New JerseyFamily Proof Hundreds face axe at O2 as firm shakes up management Tags: NULLlast_img read more