All fitness contracts have to be in writing and they have to contain certain information, as outlined by B.C. law.For more tips and information about B.C.’s fitness contract law, visit www.consumerprotectionbc.ca. Consumers can cancel their fitness contract within 10 days of signing, no matter what. (Also, consumers must receive their refund within 15 days of cancelling). The investigation into Fivestar Athletics began after Consumer Protection B.C. received a complaint that customers were being illegally entered into verbal contacts and denied cancellation rights.“Contracts required by martial arts studios and gyms are called continuing service contracts and this business sector needs to know there are serious consequences for breaking the law,” spokesperson for Consumer Protection B.C., Tatiana Chabeaux-Smith said in a written response. “The bottom line is that verbal contracts are not allowed and cancellation rights must be honoured.”The facility is now being ordered to meet a number of requirements under the Compliance Order and Administrative Penalty, including the reimbursement of $1,560 to a consumer, the payment of penalities totalling $2,300, and the reimbursement of $500 to Consumer Protection B.C. for partial inspection cost.- Advertisement -Fivestar Athletics must also immediately comply with contract requirements under the Business Practices and Consumer Protection Act, as well as the Consumer Contracts Regulation.What you should know before entering a fitness contractConsumer Protection B.C. is offering the following advice for anyone considering a gym membership for the upcoming year:Advertisement Consumers can cancel their fitness contract under certain circumstances (called “material changes”). For example, if the consumer moves more than 30 km away from the gym and comparable facilities aren’t available, they are allowed to cancel.